Frequently Asked Questions

What are my payment options?

We accept all major credit and debit cards.

Where can I find my invoices?

Every payment invoice is sent to your email.

Can I change my subscription payment method?

Yes, you can update your payment method at any time. Links to manage your billing details are included within every payment invoice sent to your email.

What happens if my subscription payment fails, such as if my credit card expires?

You’ll be notified after each failed payment attempt. We will retry up to 5 times over the following month. If all attempts fail, your account will be automatically downgraded to the Free Plan.

Can I cancel or change my subscription?

Yes, you can cancel or modify your subscription at any time. Links to manage your subscription are included within every payment invoice sent to your email.

How do refunds work?

If you cancel your plan within 14 days of signing up, whether it's a monthly or yearly plan, we’ll be happy to refund the unused portion. Please contact our customer support team to request a refund.

How do I access new features when they are released?

New features will be available to all users subscribed to the plan that includes the feature, whether you’re a new or existing customer.

Do you offer discounts for non-profits, educational institutions, or students?

Yes, we offer discounts. Please contact our customer support team to request a discount.

Can we get a team or company plan for multiple users?

Yes, we offer team plans. Please reach out to our customer support team for guidance and setup.

Still have questions?

Feel free to reach out!